


LOIC TALLON SERIES
“We designed a series of workshops focused on team effectiveness, new ways of working, and leadership,” explains Lulu. In another project, Lulu, a classical pianist and McKinsey associate, worked with her team to help a national art museum create an operating model and develop leadership capabilities to support their new management.

“This is just the beginning of our partnership,” says Joshua. They also conducted workshops to identify and develop six big digital initiatives to engage audiences that aim to transform the organization over the coming decades.
LOIC TALLON PROFESSIONAL
They mapped out 10 digital journeys across the orchestra’s internal and external stakeholders, including performers-where Kristin’s expertise as a professional musician proved invaluable. The team worked with Leap by McKinsey colleagues, who specialize in helping organizations build and scale innovative new businesses and ways of doing business. In this case, we tapped into a community of 50+ McKinsey and external experts in virtual reality, mobile apps, video-on-demand and streaming platforms to help develop a digital transformation.” “What we can offer institutions is a tremendous depth of expertise. Joshua Hsu helped lead the team’s work with the orchestra. Our work in this sector speaks directly to our purpose of creating positive, enduring change.” “They employ some 29 million people around the world. “Cultural institutions, from museums to science centers and the performing arts, play a crucial role in making a more creative, equitable, and empathetic society,” explains Ian Jefferson, a senior partner based in Washington D.C. Kristin, Lulu, and Loic are part of growing number of McKinsey colleagues who are combining a passion for the arts with digital, strategic, and organizational skills to take our impact in the cultural sector-which we have been serving for over six decades-to a new level. When cultural institutions are looking to digitize, Loic Tallon, former chief digital officer at the Metropolitan Museum of Art, can offer critical expertise. When a national museum needed leadership development, Lulu Chang, a concert pianist, stepped in to help. October 12, 2021When Kristin Van Ausdal joined a McKinsey team to help an acclaimed orchestra develop a digital strategy, she brought a unique perspective to the table: she had performed as the first violinist with The Cleveland Orchestra, one of the “big five” in the U.S.
